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Beyond Gigawatts: Elevating the Customer Experience 

January 17, 2024

Metcalfe’s Law reverberates with ever-increasing relevance. Originally designed as a sales tool for ethernet systems in the ’80s, this law proposed that the value of a telecommunications network is proportional to the square of the number of connected nodes. Over time, the concept evolved to replace ‘nodes’ with ‘users,’ giving birth to what we now know as “the network effect.” This concept has since been applied across various sectors, including technology, finance, social networks, software, and cloud services, underlining the importance of achieving substantial adoption rates for survival and growth. Phillip Marangella, Chief Marketing and Product Officer, EdgeConneX, discusses this principle and how it relates to data centers in the Data Center Frontier article, ‘The Network Effect of Global Data Centers‘. 

Phillip MarangellaMarangella notes that the data center industry provides a compelling illustration of the network effect. As markets expand globally, data centers have become the backbone of the digital infrastructure that facilitates global connectivity, enables more potent and proximate computing, and empowers local customers to participate directly in the digital economy. The value of a worldwide data center platform like EdgeConneX extends beyond mere gigawatts or square meters—it lies in the industries, enterprises, and service providers that depend on it for power, capacity, proximity, and connectivity. From small, hyperlocal data centers serving specific use cases to hyperscale campuses catering to the world’s largest companies, these diverse deployments collectively form one of the most valuable networks ever created. 

However, the real differentiator for a global data center platform lies in its flexibility. EdgeConneX knows that our mission is more than building data centers in convenient locations; it’s about listening to our customers, identifying markets and properties, defining the scale, and establishing timelines and budgets that meet their needs. This flexibility is essential for our customers whose businesses are advancing with technologies requiring creative, adaptive data center solutions.  

EdgeConneX Dublin Data Center

Ultimately, EdgeConneX deploys 100% customer-defined data center infrastructure in the locations our customers need to meet their IT workload and application needs. Our global data center platform enhances our customers’ end-user experiences by minimizing latency, improving efficiency, and meeting unique power, space, cooling, and security needs. Consequently, end-users enjoy faster performance, higher availability, greater mobility, lower costs, and access to more content, communications, services, and applications.  

The world stays connected due to the services provided by data centers around the globe. But it’s the experiences our customers’ end-users have interacting with their products, tools, and platforms that are what it’s all about.  

 Learn more about our global data center platform HERE 

View our global locations HERE.  

The question is, where do you want to go next?